The deposit paid is refundable within a period of 48 hours from the time of payment, provided that the following conditions are met:
a) Request for Refund: To initiate a refund, the customer must submit a written refund request within the specified 48-hour timeframe. The request must include the relevant invoice details and the reason for the refund.
b) Eligibility: Refunds will only be granted if the deposit has not been utilized towards the completion of the agreed-upon goods or services. If any portion of the deposit has been applied or consumed, the refund will be adjusted accordingly.
c) Refund Process: Once the refund request is received and reviewed, we will process the refund within a reasonable time period. The refund will be issued using the original payment method whenever possible. However, alternative refund methods may be utilized at our discretion.
d) Non-Transferable: Refunds are non-transferable and can only be issued to the original payee mentioned on the invoice. Third-party refund requests will not be entertained